What is Infrared?
Infrared (IR) radiation is electromagnetic radiation of a wavelength longer than that of visible light, but shorter than that of radio waves. The radiation penetrates the body and heats through a process called conversion, instead of heating the air around you.

Infrared light, as radiated by the Sun, lies between the Visible and Microwave sectors of the electromagnetic spectrum.

What is an Infrared Sauna?
An infrared sauna is a sauna that heats its occupants with heaters that emit far infrared radiant heat. Unlike traditional Finnish Saunas, infrared saunas do not use steam, (which heats the air, and thereby the user) but instead use infrared radiation to directly heat the user.

In an infrared sauna, the infrared heater produces radiant energy, which is the same as the heat from the sun, only without the harmful ultraviolet rays. Most of these heaters draw on technology developed in 1965 by Dr. Tadashi Ishikawa, a member of the Research and Development Department of Fuji Medical.

The experience of a far infrared sauna is similar to sunbathing, which gives you the radiant heat that is all your own. The far infrared heat penetrates your skin, giving you that wonderful natural warmth. Unlike sunbathing, Infrared heat therapy is completely healthy and safe. You can relax in a far infrared sauna and it will never cause your skin to burn. Far infrared heat is completely healthy and safe for all living things. In fact, far infrared heat is so safe it is used in hospitals to warm newborn infants.

Are Infrared saunas safe to use?

Infrared saunas use safe and effective radiant heat just like the sun's soothing warmth. Radiant heat is more efficient because it warms you, not the air around you. Your body directly absorbs as much as 93% of the heat generated by our Carbon Fiber heaters.

Far infrared radiation (FIR) is considered harmless for human. Infrared heaters are even used to heat premature babies in hospitals incubators. But some people with certain illnesses and conditions should not use an infrared sauna or should use it with great caution.

The infrared radiant waves penetrate the body's tissues to a depth of over one and one half inchs. Its energy output is tuned to correspond very closely to the body's own radiant energy that our bodies generate.

At what temperature setting should I have the infrared sauna?
The recommended temperature is between 120 and 140 F. We do not recommend setting it much higher than 130. This goes for any infrared saunas from any manufacturer.

Your Infrared sauna operating temperature will vary depends on the room temperature. Generally speaking, if the room temperature is over 64°F the operating temperature should be between 122-140°F. You may set the control panel thermostat at 150°F to reach the highest possible temperature. However, the sauna might not reach that temperature. In addition, the sizes of the saunas play a major role in how fast the sauna can reach certain temperature. Average pre heating time is 15-20 mins, while a 4 person corner unit could take a little bit longer than a 2 person sauna. Fiber Carbon heaters heat up faster than Ceramic Heaters.

The ideal temperature for an infrared sauna is between 110°F to 140°F. Remember, temperature is not important; the fact that you are receiving far infrared heat is.

How long should I sit in an infrared sauna?
Not exceeding 40 minutes at a time.

Can my children use the infrared sauna?
If they are supervised at all times, yes. The sauna can get very hot and people, especially little ones, can become dehydrated. CHILDREN SHOULD NOT USE AN INFRARED SAUNA UNSUPERVISED.

How much electricity does an infrared sauna use?
You can operate an infrared sauna for just a few cents per session.  They are quite energy efficient.

What about EMF? Electromagnetic Field and Infrared Saunas

Infrared waves are part of the electromagnetic spectrum produced by the sun or any significant method of burning or other production method (such as electrical power).  Infrared waves are on the low end of the spectrum where the wavelengths are long and less intense.  Infrared waves are just below those of visible light.  They are “gentle” waves that give off heat.  Electromagnetic waves that are dangerous to humans, plants, and animals are those in the upper end of the spectrum, such as ultraviolet, x-rays, and microwaves.  The wavelength is closer or tighter and more intense.  Any of these wavelengths in moderation are generally safe to humans, plants, and animals; it is with prolonged exposure that damage occurs.  Electromagnetic fields in areas of high frequency and intensity (such as around high voltage power lines) are dangerous.  Infrared Saunas produce only the gentle long waves of the electromagnetic spectrum.  They do not produce EMFs in any significant amount.  You would receive more EMFs to your body from watching television or by using your microwave than you would ever receive from your Infrared Sauna.

What heaters do your suanas have? What are the differences between them?
Our saunas have two types of heaters: Either Ceramic or Carbon-fiber heater. Both types of heaters generate far infrared radiation. Carbon-fiber heater is an upgraded technolegy that emits more even heat distribution at a lower air temperature. View the differences between Carbon Fibre and Ceramic heaters

They are made in China. There are only a couple of Infrared Sauna manufacturers in the US. There saunas are priced very high and they only seem to offer ceramic heater saunas, often twice as much as our high end Fiber Carbon Infrared Saunas.
The saunas that we offer are manufactured by reputable companies in China with a long history in the business and a strong safety record.

From what wood are the infrared saunas made?
Our Infrared Saunas are made of 100% Canadian Hemlock-Fir. Hem-Fir is a perfect combination of strength and extraordinary beauty and is quite literally one of the most handsome, elegant and versatile softwood species combinations on the market today. Hem-Fir lumber is light and bright in color, varying from a creamy, nearly-white to a light, straw-brown color. Hemlock is also quite sturdy and resistant to warping.

Is Hemlock a "flawless" wood?

• Return policy differes depending on model. Please see refund and return policy for the sauna you are interested in.

How are the infrared saunas shipped?

• Our saunas are shipped via freight (on a semi truck).  Normal shipping time in the US is 5-7 business days.  We provide tracking information via email when your sauna ships, and the freight company should call you prior to delivery to set up an appointment window.  You must be there at the time of delivery to inspect, sign for, and help unload the sauna from the freight truck. Please note the driver, although not required, will usually unload the sauna from the truck and deliver to your front door. Our family, luxury, and carbonwave360 saunas come with liftgate service so the driver will unload and deliver to yur front door.
  
  Please let us know of any special circumstances beforehand, ie, you live in a mobile home park,so we can notify the freight company.

Will the driver set it up for me?

• You need a Halogen light - 35W, 110V, Model MR16.  Please be aware that the MR16 is available in several voltages.  You must have a 110V bulb, or it will burn out very quickly. 

What is the infrared sauna warranty?

Warranty differes depending on model. Please see the warranty for the sauna you are interested in.

• If you have a disease, be certain to consult with a primary-care physician concerning it.
• If you are using any prescription drugs, check with your physician or pharmacist for any possible change in the drug's effect due to any interaction with infrared energy.
• It is considered inadvisable to raise the core temperature in someone with adrenal suppression and systemic lupus erythematosus or multiple sclerosis, by some authorities.
• If you have a recent (acute) joint injury, it should not be heated for the first 48 hours after an injury or until the hot and swollen symptoms subside. If you have a joint or joints that are chronically hot and swollen, these joints may respond poorly to vigorous heating of any kind. Vigorous heating is strictly contra-indicated in cases of enclosed infections be they dental, in joints or in any other tissues.
• If you are pregnant or suspect you may be, discontinue your sauna use. Finnish women use their saunas, which don't throw heat as deeply into the body, for only 6~12 minutes and reportedly leave at that time, due to perceived discomfort. Their usage at this low level of intensity is not linked to birth defects. Infrared Thermal System usage may be 2~3 times more intense, and comparatively shorter 2~6 minute sessions hardly seem worth any minimal risk they may present.
• Metal pins, rods, artificial joints or any other surgical implants generally reflect infrared rays and thus are not heated by this system, nevertheless you should consult your surgeon prior to using Infrared Thermal System. Certainly, the usage of Infrared Thermal System must be discontinued if you experience pain near any such implants. Silicone does absorb infrared energy. Implanted silicone or silicone prostheses for nose or ear replacement may be warmed by the infrared rays. Since silicone melts at over 200°C (392°F), it should not be adversely affected by the usage of Infrared Thermal System. It is still advised that you check with your surgeon and possibly a representative from the product manufacture to be certain.
• Heating of the low back area of women during the menstrual period may temporarily increase their menstrual flow. Once a woman is aware that this may occur, she can choose to allow herself to possible experience this short term effect without worry or to simply avoid Infrared Thermal System usage at that time of her cycle.
• Hemophiliacs and anyone predisposed to hemorrhage should avoid Infrared Thermal System usage or any type of heating that would induce vasodilatation, which can potentate the tendency to bleed.
• Obviously, should any condition worsen with use of an Infrared treatment, the use of the system should be discontinued.
• People do not experience pain using Infrared Thermal Systems unless such is contraindicated. If you do, the use of radiant heat is clearly inappropriate for you at that time.
• DO NOT attempt to self-treat any disease with this Infrared Thermal System without direct supervision of a physician.